Operation & maintenance for metering systems
Support for on-going diagnosis and system health checks
- Maintenance contracts and service level agreements
- Pre-defined service rates and response times
- 24/7 Customer support and emergency helpdesk
- Periodic health checks and software updates
- Troubleshooting using a remote link or by an engineer on-site
概要
KROHNE maintenance and service agreements offer engineers for all scheduled servicing, plus support in any unexpected operational emergencies. These agreements include agreed response times, as specified for the individual site, at agreed fixed rates. Some services such as regular reviews of the site diagnostic and process parameters can be offered remotely, as a more efficient approach. Simple software updates might also be conducted remotely.
特長とオプション
製品の機能とオプションは機器の構成によって異なります。ご希望の機能を1台にまとめられるかどうか、ぜひお問い合わせください。
- Scheduled maintenance during shutdown
- Review of diagnostics and process parameters
- Spare parts management
- Software updates
- Guaranteed response and mobilisation times
関連ソリューション
関連サービス
From metrology concepts through to design and testing
- Consultancy regarding local and international metrology requirements and certifications
- Cost effective engineering concepts tailored to application and installation
- Detailed design of mechanical setup, instrumentation, E&I and software
- Site survey and feasibility studies for specific process or technical requirements
- Assistance during project execution
On-site support by dedicated KROHNE engineers
- Onsite commissioning services for on- and offshore metering systems
- Consultancy during the implementation of systems using KROHNE and non-KROHNE products
- Assurance of smooth and continuous operations in the field
- Site acceptance testing (SAT) to verify the system is working according to requirements
Additional diagnostics and monitoring to achieve optimal performance of the system
- KROHNE certified validation with full audit trail
- On-site or laboratory calibration of instruments
- Adjustments according to application requirements
- Uncertainty calculations with all parties involved
- Periodical inspection, including environmental and metrological certification