Service hotline
1st level support for general assistance and guidance
Customer phone service for accepting and managing customer requests
Dedicated phone line to reach out for local support
Coordination and direct channelling of all customer requests
一目でわかる概要
- Single point of contact for all service requests
- Clear and immediate redirection to the correct information source via KROHNE Service
- 24/7 support line (Subject to local availability)
お客様の課題
When staff have queries or need help at short notice, it is good to have an uncomplicated and single point of contact that takes care of your request and can also guide you to the right product specialist if required.
当社のサービス
KROHNE's service hotline is committed to ensuring that no customer enquiry is overlooked and that all enquiries reach local product and service experts. Our dedicated 1st level support hotline provides customers with an easy access to a support team accepting and managing customer requests to coordinate timely response and assistance.
お客様への付加価値
- Increased support availability, no customer request is missed
- 1st level support for a targeted coordination of local service engineers
- Instant support service available as a premium option